Dear all, Due to unavoidable circumstances we would like to inform that our international exhibition – INDIAN RECHARGER XPO—2020, which was planned to be held on 12/13/14, March, 2020, is postponed. The event has been postponed due to the sudden outbreak of coronovirus in China. The epidemic has caused the Indian government to put certain restrictions on the people coming and going to China. Thus keeping the health and current situation in consideration, we have postponed the event till further notice. Regards INDIAN RECHARGER XPO
CUSTOMER’S SATISFACTION IS OUR PRIORITY

CUSTOMER’S SATISFACTION IS OUR PRIORITY

In a candid conversation with Divya Roy Choudhury, Mr. Rohit Shah, CEO, Jet Tec Info Consumables (I) Pvt. Ltd. shares the current and future plans of the company.

DRC – What all are the recent solution offerings by Jet Tec?

RS – Jet Tec offers complete range of Imaging Products that includes High Quality Mono and Color Toner, OPC Drums, Wiper, Doctor, MR, PCR, Chips etc. for most popular brands of Laser Printer as well as Copiers.

Our recent offerings include Professional Managed Print Services (MPS) for End Users / Corporate Customers on Pan India basis. It includes seamless supply and support customized as per each Organization’s requirement enabling them to focus on their core business.

DRC – GST has taken everybody on a roller coaster ride, do you think that it is going to affect imaging industry too? If Yes then how?

RS – Jet Tec is moving positively with the flow of the biggest tax reform of the company. I am in fact personally very happy with this huge change. There may be challenges in compliance and implementation but over time, there will be more clarity and familiarity, enabling all to adjust, adapts and adheres.

DRC – What future trends and scope you foresee in this segment?

RS – We have been serving this industry from decades. Every now and then I hear about reducing printing units across the globe. But I wonder how this has not affected Jet Tec a single bit. For me future trends of imaging industry were good years back and will remain good in the coming future as well. Having said that, I would like to confirm here that I am not denying that we have not encounter changes. Advancement of technology like paper less communications has off course hit the business. But that can be tackled as refilling and remanufacturing market is hosting number of new players every day.

DRC – What future trends and scope you foresee in this segment?

RS– We have been serving this industry from decades. Every now and then I hear about reducing printing units across the globe. But I wonder how this has not affected Jet Tec a single bit. For me future trends of imaging industry were good years back and will remain good in the coming future as well. Having said that, I would like to confirm here that I am not denying that we have not encounter changes. Advancement of technology like paper less communications has off course hit the business. But that can be tackled as refilling and remanufacturing market is hosting number of new players every day.

DRC – Are you planning to enhance your production capacity so as to meet the ever growing customer demand?

RS – Definitely, that’s our Mantra in fact!! Jet Tec has always been an example of how to walk ahead of time. We are fully equipped and ready to enhance our capacity at any given day and time. If the R&D team of the company comes out with a reason for increasing the production, we will definitely give it thumbs up without giving it a second thought.

DRC – What all technological advancements are incorporated in the new range of your products to further intensify the users’ experience?

RS – As I was telling you earlier as well that, customers’ satisfaction is our priority. We make sure that we inculcate every possible updated technology that will further intensify our long term business plans and satisfy the needs of our customers. Time and again we have added a lot of new models and products to our existing product line just to meet the requirements of the company.

DRC – What kind of initiatives are you taking to further strengthen the business and for broadening delivery systems?

RS – Jet Tec has always maintained a view that on time delivery is as important as providing the customers with quality products. We at Jet Tec maintain certain strict deadlines to provide quality material on time. Delays and excuses don’t work for us.

DRC – What all are your target verticals? How are you looking at SME segment?

RS – Jet Tec caters to wide range of Customers that includes End Users, Refillers, Traders as well as Private Lable Buyers. So it is not limited to specific verticals. SME segment has seen tremendous growth over last few years and with government focusing on Make in India, it is expected to grow further. So, we see them as a segment that will provide growth to us.

DRC – What are some of the top priorities for the company in 2017?

RS – Securing the trust of the customers and this is not only for 2017, since our inception we have followed this rule. We have always our dedication to creating the best possible products by following international quality practices to ensure that we can provide the highest level of satisfaction to our Clients.

DRC – How do you ensure quality in all your products? Is there any in-house R&D facility to ensure quality control at every step?

RS – In order to offer a quality-tested range of products to our valued patrons, we strictly follow the international standards. Being a quality-centric firm, we always strive hard to deliver a quality-proven range to the clients within the stipulated time frame. The in-house quality control unit tests the flawlessness of the range since stage of procurement till the stage of final dispatch. In addition, our quality-testing parameters are framed as per the guidelines laid down by the international regulatory bodies for offering a quality-assured range. The consistent performance and unmatched quality standards maintained by the firm have helped us in establishing and maintaining a huge client base across Indian markets.

September 2021